Complient ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African privacy legislation.
We may collect the following categories of personal information:
We use your information to:
When you use the AI document generator, the details you enter — including any task description, company, project and site information — are sent to Anthropic PBC, our AI service provider, so that a draft document can be generated and returned to you. Anthropic processes this content on our behalf as an operator under POPIA and does not use it to train its models. Generated documents are stored in your account so you can retrieve and export them.
Please do not enter personal information about identifiable individuals, or confidential client information, that is not necessary for the document you are generating.
We do not sell your personal information. We may share information with trusted service providers who process data on our behalf under appropriate data processing agreements: hosting and database infrastructure (Supabase, Vercel), AI document generation (Anthropic), payment processing (Paddle, our merchant of record), email delivery (Resend) and website analytics.
Some of the service providers listed above process data outside South Africa, including in the European Union and the United States. Where personal information is transferred across borders we rely on section 72 of POPIA: the recipient is subject to binding agreements that provide an adequate level of protection and uphold principles substantially similar to those in POPIA, or the transfer is necessary to perform the contract between you and us. Copies of the relevant data processing agreements are available on request.
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, contact us at info@complient.co.za.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
We use essential cookies to operate the platform. We may use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect platform functionality.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
For privacy inquiries or to exercise your POPIA rights, contact us at info@complient.co.za.