Privacy Policy

1. Introduction

Complient ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African privacy legislation.

2. Information We Collect

We may collect the following categories of personal information:

• Account information: Name, email address, organisation name
• Usage data: Pages visited, templates downloaded, tool interactions
• Lead capture data: Name and email provided when downloading free templates
• Payment information: Processed securely by our payment provider; we do not store card details

3. How We Use Your Information

We use your information to:

• Provide access to the platform and deliver downloads
• Send you templates, resources, and product updates you requested
• Improve our platform and services
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (hosting, email delivery, analytics) who process data on our behalf under appropriate data processing agreements.

5. Your Rights Under POPIA

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, contact us at info@complient.co.za.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Cookies

We use essential cookies to operate the platform. We may use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect platform functionality.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

9. Contact

For privacy inquiries or to exercise your POPIA rights, contact us at info@complient.co.za.